NorthWest Healthcare Properties’ commitment to our tenants is simple - to provide quality space and service at good value.

Our approach to this commitment is through hands-on and pro-active property management. We have a dedicated, in-house team with years of experience in healthcare real estate operations who are motivated by the challenge of delivering on this commitment!


General Tenant Services & Building Amenities

  • Enhanced building and in-suite cleaning
  • On-site uniformed maintenance staff
  • Preventative maintenance programs
  • Medical waste removal programs at select properties
  • Dedicated patient and secure tenant parking
  • Extended and weekend building operating hours
  • Improved accessibility (handicap and mobility impaired)
  • Full compliance with AODA Customer Service Standards
  • Emergency service - twenty-four hours a day, seven days a week
  • Enhanced recycling services
  • Electronic rental payments
  • Ancillary services such as laboratory, diagnostic imaging, pharmacy
  • Annual tenant events providing an opportunity to meet management and other tenants
In addition to providing this comprehensive range of tenant services today, we are continually assessing current practices and industry trends to improve and enhance our properties and our tenants satisfaction.


NWHP Service

Tenants can get fast response to their needs though our NWHP Service portal.  Tenants can login to register work orders (in available regions) or submit a form request by clicking here.


Suite Space Planning


NorthWest’s Leasing Team and trusted third-party consultants can assist you to design and plan your office space configuration to best suit your needs. This will help you to utilize your office space most efficiently and productively.


Construction Management


NorthWest’s Construction Team can assist you to design, plan, construct and/or project manage any renovations required for your office space. This will enable you to remain focused on your patients or core business and leverage NorthWest’s extensive expertise to your advantage.  

Highlights of our expertise are found below:
  • Complete understanding of the College of Physicians and Surgeons standards for medical spaces
  • Detailed and itemized cost estimates
  • Accurate construction timelines 
  • Experience with all medical and dental specialties and disciplines
  • We follow proper construction practices for all our projects.